FAQs

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Who owns the website once it is complete? Who has the rights to it?

What is the process of website transfer once it’s ready?

Are SEO Services included in the web design package?

How many revisions do I get when Particular are building and designing my website?

How long will it take to complete my website project?

What will the revision meetings be like during my project?

Who do I contact with at the company about my project once it has started?

Is there anyone else I can get a hold of if my main account manager is not available at the time I need some assistance?

How does payment work? Do I have to pay all at once?

What is your website quality assurance process?

How often will I be updated about my project?

What environment do you use when you develop your websites (e.g. Github)?

Will I be able to speak to my web designer directly?

Do you offer post-launch support?

Will you host my website once it’s done?

If I ‘break’ my website post-launch, is it within my rights to have it resolved by you without charge?

Does Web Maintenance include cookie compliance updates?

Does my website project include web copy?

What will my website’s site speed be like?

Are there ways that you can ensure my website’s speed is optimal? Do you offer website speed optimisation as a service?

I have another website, but it has bugs or is broken. Can you help fix it?

I don’t really want to be too involved in the creative process. Can I leave Particular Agency to get on with the work and then show it to me?

How can I pay my invoice?

Do I have to complete my website brief in order to get a quote?

How long does it take to see the results of SEO?

How long does it take to see the results of PPC?

Do you offer customised or bespoke marketing plans?

How can I track the data on my website?

Will my website automatically be optimised for mobile, and include mobile designs?

What is Figma?

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